+1 (202) 773-8638
Great Place to Work – Certified

Frequenty Asked Questions

Have questions about our offerings? Find answers in our FAQs!
Cloud Server
We use KVM (Kernel-based Virtual Machine) on our cloud platform infrastructure for the cloud server.
You can deploy server with Centos, Debian, Ubuntu, Windows and CoreOS, You can check all Operating System List here, If you need custom OS you can ask our support team for availability.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, you’ll get 1 ipv6 address with your cloud server.
Yes, You can upload your own ISO.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Yes, Since allocated RAM, Disk, IP, CPU and other resources reserved for your stopped cloud server, therefore we charge until you destroy cloud server.
Load Balancer
Load balancer is ready to use in just 30 to 60 seconds only.
WPSDATA Load balancer support Round Robin and Least connection algorithm. (Round Robin: Requests are distributed across the group of cloud servers sequentially Least connection:Request is sent to the server with least connection)
No, The communication between the Load balancer and Cloud server goes through the internal traffic, therefore, we do not charge extra for bandwidth.
You can add multiple server in a single load balancer,We have not defined any limit for that.
Yes, IP address of the load balancer is dedicated for the load balancing you have deployed during the entire lifecycle. Changing the load balancer configurations and listening rules will not affect the IP address.
Yes, Our Load balancer supports redirection from HTTP to HTTPS
No, We only support the server hosted in our network in the same Datacenter Location with the load balancers
Yes, Our Load Balancers come with the SSL Certificate free of cost Through Let’s Encrypt.
DNS
No, We do not charge for DNS, It’s 100% Free for our all cloud users.
Our DNS name servers are ns1.Utho.com and ns2.Utho.com
No, once you will add domain in your server after that you have to add domain under DNS section by using Add new domain option and point to your server IP.
We would recommend to use our DNS Server instead of installing DNS on your own server as roundinline server consume more server resources. However if you want to use roundinline on your own server so you can install.
Firewall
We do not charge for firewall,It’s a feature of our cloud platform to provide more security for your cloud server.
You can create a firewall from the cloud platform and add particular server to the firewall with your custom rule as per your application requirement.
There is no limit for firewall rules, You can create multiple rules inside your firewall.
We have not defined any limit for servers in the firewall, You can add multiple servers in a single firewall.
Scroll to Top
Contact Our Experts